If you have forgotten your password, click the 'Forgot your password' link from the login page:
Enter the email address that you used when you registered for your Business Finance Assistant account.
You will receive an email from noreply@businessfinanceassistant.lloydsbank.com.
Press the link to 'Reset your password':
Enter your new password:
If you don't receive the email with the password reset link, it means you didn't sign up with that email address.