If you encounter an error message prompting you to 'Contact Support' stating that "Something is wrong," it is likely due to attempting to register for a Business Finance Assistant account with an email address that has already been associated with an existing account.
Please note that each Business Finance Assistant account can only be linked to a single email address.If you have previously registered for a Business Finance Assistant account, we recommend logging in directly via the Lloyds Bank public website by following these steps:
- Visit https://www.lloydsbank.com/business/accounting-software.html
- Click on the Log on Existing Customers link
- Enter your details on the login page and select ‘Continue’
- If needed, select 'Forgot your password?' on the login page for a password reset