You must ensure you have connected/reconnected your bank account to use the duplicate invoice function.
To connect a bank account:
- Select Company Settings from Your Profile.
- Find the section Manage Payment Methods.
- Select Payment Methods and choose the bank account you wish to use.
Note: If invoices are paid in cash, they can be added to the Payment Methods.
Once a bank account is connected, you can use the duplicate invoice function.
To duplicate an invoice:
- Select Invoices on the bar on the left-hand side of the homepage.
- Click the three dots next to the invoice you wish to duplicate.
- Select Duplicate.
Please note that it is the user's responsibility to ensure that all invoices and credit notes issued to customers are compliant with HMRC’s rules on the issuance of invoices and credit notes.
For more information, and to familiarise yourself with the latest advice, please refer to the government’s website.