You can set reminder notifications if invoices remain unpaid so you can send the invoice again.
- Go to 'Your Profile'
- Select 'Communications'
- Set the 'Reminder Notifications' to the On position
- Adjust the notification to reflect the number of days after your customer invoice has been sent
- Click 'Save communications settings'
Please note that it is the user's responsibility to ensure that all invoices and credit notes issued to customers are compliant with HMRC’s rules on the issuance of invoices and credit notes. For more information, and to familiarise yourself with the latest advice, please refer to the government’s website.